Common Questions
I've heard wearable pumps aren't strong enough?
I've heard wearable pumps aren't strong enough?
That's because not all wearable pumps are Breasties ...and they are strong but smooth! Independent testing confirmed they perform just as well (not to brag but usually it's better) than pumps plugged into the wall. They have hospital grade suction, up to 306mmHg if we want to get technical.
What do Lactation Consultants think of the Breasties?
What do Lactation Consultants think of the Breasties?
I'm glad you asked! We've got a thorough review from Christine who is a Lactation Consultant and breastfeeding māmā. The Breasties have also been endorsed by experienced nurse, midwife, lactation consultant and childbirth educator Libby Cain.
When can I expect my order to ship?
When can I expect my order to ship?
We ship Monday to Friday from Tauranga, orders placed before 11 am are shipped on the same day. Keep an eye on your emails (and your doorstep), most orders are delivered between 1-3 working days.
I'm an exclusive pumper, is this right for me?
I'm an exclusive pumper, is this right for me?
Sure is. As the Founder (Marie-Claire) was one too, and that's how Breastfriend started. The Breasties will give you your life & mobility back.
But shouldn't you start with a single pump to save money?
But shouldn't you start with a single pump to save money?
You could... but like so many of our customers who buy a single pump first that doesn't work efficiently enough, they realise that as a new mum, more time is the real gift. This is why The Breasties only come as a set.
Aren't all wearable breast pumps the same?
Aren't all wearable breast pumps the same?
Most of them are round, sure. But they're very very different, the Breasties have a night light, hospital grade suction, come in a double set, have 9 levels, 4 modes, and have 13 flange sizes available.
Do the breast pumps come with a warranty?
Do the breast pumps come with a warranty?
They sure do, it's 12 months and the full policy is here.
What's this pump made of? Are these materials safe?
What's this pump made of? Are these materials safe?
The Breasties are made with BPA-free, good grade materials and are safe to be used from birth. There's no gimmicky bluetooth either, so your baby and your milk aren't exposed to radiation.
What size flanges are available?
What size flanges are available?
Where can I find the manual?
Where can I find the manual?
When do the pumps go on sale?
When do the pumps go on sale?
We keep our prices fair and our margins low all year 'round. Just honest pricing, yesterday, today and tomorrow, so you can plan ahead. We'll never trick you into a panic buying sale.
I haven't had my baby yet. Should I wait and see if I even need a pump?
I haven't had my baby yet. Should I wait and see if I even need a pump?
Only you can answer that, because everyone is different. Some women expect to pump from the start and find peace of mind knowing they have one ready to go. Others prefer to have their baby first. The Breasties are suitable for every stage, from collecting colostrum during pregnancy right through to returning to work. And they ship fast too — so if you prefer the ‘wait and see’ approach, we can get a pair of Breasties to you within 24 hours (in most cases).
How often do I need to replace my parts?
How often do I need to replace my parts?
The silicone bits (like the valves) wear with use, and worn parts mean weaker suction. Most mums need replacements around the 4-5 month mark, or before starting again with a new baby. If you’re exclusively pumping, you may need replacements every 6 weeks to maintain your supply. If you’re ever unsure, send us a photo and we can help.
How do I get support?
How do I get support?
You can contact us 7 days a week through email, the form on our website or Instagram, and we’ll get back to you as soon as humanly possible. Please have your order # or email address handy so we can help you even faster.